Invoice

[sugandha]

Hi,

I need a paper invoice for my public mobile account. Who should I contact for it?

Thanks!

Sugandha

[esjliv]

@sugandha  - you can download transactions yourself on your My Account. Try that and see if it works. 

If not, ask CSA for what you need.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:

1 -  Faster  use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower - Use this link to:

Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here: 

Private Message to Public Mobile Customer Support Agents (CSA)

edit, yeah exactly what @MrSpock  posted...😂 

so, please see their post. 

[MrSpock]

@sugandha 

Hi there is a downloadable version in your self serve account but to get a proper version 

you will need a customer service agent

you will need to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH