Infinite Verifying Number

[adrielq0208]

Hi,

I had an issue with infinite verifying number where i could never have my imessage and number synced. I wouldnt get texts from imessage group chats and verification codes. I was looking up instructions online and it said to reset network and nothing changed. I also saw to delete the esim and redownload with the QR code, but now i cant scan the code and now dont have an esim. Looking for some help

[hairbag1]

---

@adrielq0208 wrote:

But i dont want to keep buying esims and it not working, can i be given another esim? The service was compromised in the first place to be fair

---

As you can't access your account, you'll have to message Customer Support using this link....

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[adrielq0208]

But i dont want to keep buying esims and it not working, can i be given another esim? The service was compromised in the first place to be fair

[hairbag1]

@adrielq0208 

that is odd. Try deleting the app you have and download another, then log in to your account to buy another esim. You've had your account working fine in the past and had no problem with Eversafe, I'm assuming ?