Incorrect plan selected
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09-16-2017 05:04 PM - edited 01-05-2022 03:15 AM
Hello,
My account ran out today and during my top up I had selected a 90 day unlimited text, province wide talk with no data for $90.
My account was charged for the $90 top up option but actually selected the 30 day option after charging my credit card. Now I have a $50+ credit on my account but would like the 90 day option on auto pay.
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09-16-2017 05:14 PM - edited 09-16-2017 05:15 PM
Since you changed your plan today, hopefully a moderator could help change this at no additional cost?
Here is how to contact the @Moderator_Team, include in your message all relevant info such as your account number, phone number, explanation of the proble.
If you are unsure on how to go about it: