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Incomplete activation

Belzey
Great Neighbour / Super Voisin
Hello, I accidentally close the webpage on step 2 of activating my new sim card. I tried restarting the activation but it does not recognize the sim card now. Any guidance would be appreciated on how to continue with the activation. Thank You
3 REPLIES 3

Jackhyf63
Town Hero / Héro de la Ville

@Belzey The activation process is buggy but no that bad.  Try using chrome, incognito mode, browser cache cleared. 

mimmo
Retired Oracle / Oracle Retraité

Wait an hour or so, and the system should recognize sim then, once it's out of the system memory. 

Anonymous
Not applicable

@Belzey wrote:
Hello, I accidentally close the webpage on step 2 of activating my new sim card. I tried restarting the activation but it does not recognize the sim card now. Any guidance would be appreciated on how to continue with the activation. Thank You

Wait about an hour, clear cache and try again.

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