Inactive service

[DavidAnton]

Service is inactive and do not have the email and password to log in in order to make the payment

Need to find a way to log in 

Please advice

[Triguy]

You can make a payment using recharge.com or ding.com but there is a service charge.

[esjliv]

Hello @DavidAnton ,

Do you have a credit card attached to your self serve account. Try calling 611 to make a payment.

[mm80]

@DavidAnton http://publicmobile.ca.ada.support/chat and type forgot password.

[esjliv · Accepted solution]

Hello @DavidAnton,

You do not know the email you used to sign up for your self serve account??

Only the moderators can help you then.

To contact the Moderator_Team, there are two ways to reach them:

1-Click the question mark on the bottom right hand side of your screen to talk to SIMon the chat bot.

https://publicmobile.ca.ada.support/chat/

OR

2-Contact the Moderator_Team via private message using this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437