If my number became inactive do I also lose all addons?

[ktf]

Hi PM community,

Quick question here, if I didn't renew my plan in time and the number became inactive, will I also lose all addon in my account? Or the addon will resume once I renew within 90 days?

Thanks in advance for your help.

[srlawren]

@ktf I'd recommend initiating the process around the 86 or 87 day mark (or sooner), if possible.  Just to allow yourself a margin of error to get help if there's any issue reactiving the account.  I'm not saying there will be, but better to be prepared if possible.

[SD08 · Accepted solution]

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@ktf wrote:

so if I renew before 90 days, all addons will be re-instated?

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@ktf

Yes, if your account is renewed on any plan within 90 days after expiry of the last plan, you'll get to keep whatever add-ons you had.

[ktf]

Hi ShawnC13, so if I renew before 90 days, all addons will be re-instated?

[ShawnC13]

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@ktf wrote:

Hi PM community,

Quick question here, if I didn't renew my plan in time and the number became inactive, will I also lose all addon in my account? Or the addon will resume once I renew within 90 days?

Thanks in advance for your help.

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If you leave your account unpaidf or 90 days after it expires you will lose everything.  Phone number current plan (No big deal unless it is a promo no longer offered) and anything associated with your account as it gets closed.