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Identical usage history

danem
Great Neighbour / Super Voisin

My wife and I both have a $20/month plan with Public Mobile, and we each have separate accounts with different email addresses. However, I noticed that my usage history is exactly the same as hers for the past several months.

Please advise how to deal and get help with this issue?

Thank you. 

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hi @danem 

This is very common as your browser is using the cache history of your and her account. I would strongly suggest you use a different browser than she uses. This way there are no mix ups with cache issues.

slusagm
Mayor / Maire

Sound like a browser cache or app cache problem 

Try login using browser with incognito mode, try using a different browser to login for each account 

 

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