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IPhone 6 and multiple text messages

dobe384
Great Neighbour / Super Voisin

I had a friend set up my iphone 6 with public moblile.  I have the standard $10.00 plan to see how things work.  This limits me to 50 text messages and 50  minutes per month.  During the first month I have been sending multiple text messages according to my account when I can only recall sending one text message.  Are the settings on the iphone sending multiple messages when it cannot get through due to lack of data or WiFi connections.  Help or advice would be appreciated

6 REPLIES 6

CS_Agent
Customer Support Agent

Hi @dobe384,

 

We've responded to your private message. Please check your inbox 🙂

 

Cheers,

 

Syed


@KMG wrote:

This is something that happens when you set up a new account on an iphone.  It is temporary and should only happen around the time the account it set up.

 

Edit:  Wow!  4 people answered this question all within 1min of each other...


LOL, it was the first thing i noticed when I started with PM mainly because with PM you have the ability to easily look at text in self serve.

KMG
Deputy Mayor / Adjoint au Maire

This is something that happens when you set up a new account on an iphone.  It is temporary and should only happen around the time the account it set up.

 

Edit:  Wow!  4 people answered this question all within 1min of each other...

krazykiwi
Mayor / Maire

@dobe384 wrote:

I had a friend set up my iphone 6 with public moblile.  I have the standard $10.00 plan to see how things work.  This limits me to 50 text messages and 50  minutes per month.  During the first month I have been sending multiple text messages according to my account when I can only recall sending one text message.  Are the settings on the iphone sending multiple messages when it cannot get through due to lack of data or WiFi connections.  Help or advice would be appreciated


Apple uses text to set up imessage this should only be for the first little while than it will stop.

Dunkman
Oracle
Oracle

@dobe384

Similar thing happened to me, with my new activation of an iphone 6, text messages to some unknown number (474663).  It only happened within the first 1-2 days of my activation.  About 10 text messages sent.  It is a known issues with Apple.  Possible your iphone trying to connect with imessage or facetime. 

 

I messaged the moderators, who were nice enought to credit me the 10 texts for that month.  It stopped though after the first couple of days....

srlawren
Retired Oracle / Oracle Retraité

@dobe384 yes, iPhone sends multipe messages for the first several days while it sets up iMessage/iCloud.  

 

See here for more details:  https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Incoming-messages-are-counting-as-outgo...


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