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I would suggest PM to add "Unlock SIM card" in My Account page

Great Neighbour / Super Voisin

Just now 10 mins ago, my PM SIM card was locked because of three time incorrect entry. Then I submitted ticket and sent private message to CS_Agent, none of them got reply. I understand today is Sunday, PM agent did not work today. But this issue to me is very urgent, because I cannot make any call now, so it needs to be resolved immediately. if there is "Unlock SIM card" function in My Account page, then I did not need to wait for CS_Agent to be available to help with it.


Great Neighbour / Super Voisin

a new SIM card is slower than CS_Agent reply

Great Citizen / Super Citoyen

It is very difficult, or maybe you buy new SIM card and trader your number to you new sim, it could be easy for you 

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