I need my PUK Code

[amandified]

I got locked out of my SIM card because it has a pin and I recently changed it but forgot it. Can an agent help me pelase

[softech]

@amandified 

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM  Card, SIM cannot be accessed" or on an iPhone's status bar showing  "Locked SIM"

• You can try if the default sim pin: 1234 works
• If you have an eSIM: a quick way is to buy a new eSIM using the app.  Login PM app on the phone.
  (If you have problem with receiving 2FA code, click "Didn't Receive code" or "Resend code" and choose either "Send email" or "Send Voice Message")
  Once logged in, Click Account from the bottom, then click Purchase SIM Card and select eSIM and follow the prompt to complete and purchase and install eSIM on your device
• If you have a phyical SIM card:  open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket):
            https://expert-messaging.publicmobile.ca/guest/pre-chat
  **You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre