01-25-2022 06:51 PM
01-25-2022 09:39 PM
01-25-2022 06:59 PM
See that little bubble icon in the lower right?
Tap on it and type, "Need PUK"
Follow the instructions precisely based on what messaging you are receiving.
It'll get you to where you need to be.
01-25-2022 06:55 PM - edited 01-25-2022 06:55 PM
@Wendy36 Try going through the Simon bot and create a ticket to CS_Agent. You might hear back quicker than directly sending CS_Agent a message.
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If you need to contact PM Customer Support Agent, send a Private Message.
01-25-2022 06:53 PM