I need help on payment!

[lixinze371]

Hello,

the problem is, I cannot login to my account because it said account is invalid.

my phone number is xxx-xxx-xxxxI couldnt make a payment since yesterday's message came up. I need to change my data plan from 2G to 5G or 4G I forgot.

My payment is due on today!

[lixinze371]

thanks a lot

[will13am · Accepted solution]

You can get the help of a moderator to resolve this issue. The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...