01-27-2026 01:40 PM
Hi, I am juha jun. I tried to transfer my phone number from Freedom to Public yesterday.
But I missed the authorization SMS.
So my Public mobile SIM card was not activated.
I am using my Freedom SIM card now.
Please send me a new authorization SMS again.
01-27-2026 02:02 PM
hi @Juhajun
even your port is not completed yet, your PM sim should work. Try it out
if not, you have two things that need PM to help, the sim setup and the port
ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage