06-28-2019 03:21 PM - edited 01-05-2022 05:38 AM
Well after almost a year with Public Mobile i was certainly reasonably happy with Public Mobile despite a few initial hiccups.
My issue of not recieving a discount for community rewards that I had given up was finally resolved, and ABSOLUTELY BEYOND ALL EXPECTATIONS.
enclosed is the email i recieved from a mod
"Hello James, Apologize for my late reply, but I just wanted to let you know that the e-mail address has been updated for your Community account! You should also receive an e-mail on * in order to verify it! I have noticed that you've been with us for almost an year now and after checking the badges you've earned, I've made an exception and applied a $10 credit to..."
big big thank you to PM
James
06-30-2019 06:14 AM
It's good to hear good news stories. We always see the bad and new customers think everything is always bad.
06-29-2019 01:51 PM
GREAT CUSTOMER SERVICE INDEED!
06-29-2019 11:54 AM
@jclaydon2018 wrote:Well after almost a year with Public Mobile i was certainly reasonably happy with Public Mobile despite a few initial hiccups.
My issue of not recieving a discount for community rewards that I had given up was finally resolved, and ABSOLUTELY BEYOND ALL EXPECTATIONS.
enclosed is the email i recieved from a mod
"Hello James, Apologize for my late reply, but I just wanted to let you know that the e-mail address has been updated for your Community account! You should also receive an e-mail on * in order to verify it! I have noticed that you've been with us for almost an year now and after checking the badges you've earned, I've made an exception and applied a $10 credit to..."
big big thank you to PM
James
@jclaydon2018 You've missed out on year's worth of referrals Get going...!!
06-28-2019 06:36 PM
Great news. Thanks for sharing story.
06-28-2019 05:56 PM
Hi James
Don't forget to remind your friends about the referral when you do recommend public mobile, I have referred a friend and I can confirm it does work my plan went down by a buck and my friend got $10 when she signed up.
Best wishes
06-28-2019 03:55 PM - edited 06-28-2019 03:55 PM
Happy to hear about the good experiences others are having with Public Mobile... Reinforces my positive outlook on PM...
Great job Public Mobile! Keep it up!!
06-28-2019 03:52 PM
@jclaydon2018 Till now I am happy with PM too!the MOD alway reply back very polite .
06-28-2019 03:41 PM
Referral rewards are separate from community rewards. Referring customers is always beneficial. To most, the community rewards are not so important and are not treated as a feature of the service.
06-28-2019 03:36 PM
Great to hear about another happy PM customer 😄