I loose audio on all phone calls

[Kelly0624]

I can make and receive phone calls but I will not be able to hear the person I’m speaking with after a short time. The call has not dropped and they can hear me fine. This is happening to all devices we have that are with Telus/Public Mobile for a couple of weeks now. From what I can gather this has become a common issue in Northern BC. 

[softech]

@Kelly0624   

First, have you try to reboot your phone yet?  try one more reboot 

Then just  to confirm it is a phone issue or the network, please do 

1. put your SIM in another phone and see if you experience the same

2. put another SIM (from friends or family) into your phone and see if it is the same