I could not reply messages in this community

[dcmlfrog]

Hi

I was trying to reply to a previous ticket but the message system seems not working right now.

Anyone else also enouter that?

[Icemaid]

Trying to get help from a moderator, but I can’t reply to their messages. I hit the reply button and the page won’t load, really frustrating 

[dcmlfrog]

Ahhh~ you really saved my day. Made the call and figured out what went wrong. They said it will be solve in an hour or so.

Thx

[GinYVR]

@dcmlfrogCall the phone number listed in this thread https://productioncommunity.publicmobile.ca/t5/Discussions/Get-your-PORT-ISSUES-FIXED-BY-LIVE-AGENT-...

[hairbag1]

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@dcmlfrog wrote:

Hi

I was trying to reply to a previous ticket but the message system seems not working right now.

Anyone else also enouter that?

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The Public Mobile website has been acting glitchy all afternoon, out west. Seems to go to sleep for a couple minutes then back on again.

Don't get frustrated...try using a different web browser, use incognito mode and clear your cache files.

[dcmlfrog]

It was working this morning. I had been trying to port my numbers from freedom and it had been >15 h. First I thought it was an issue for the wrong account number but it is still not working. I am getting frustrated.

[GR]

@dcmlfrog  the last week I find that the inbox messages are real slow and tonight I can't load  the inbox at all

[dcmlfrog]

Hi

I was trying to reply a message from my inbox but the page won't load.

Is the message function currently not working?

Thx