I am not able make a call to a specific number

[Ranibandaru]

Hello Public Mobile Team,

                     I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying  to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system.  Please help me how to over this issue.

Best Regards,

Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

[sulagok]

Hi @Ranibandaru

In addition to previous suggestions, you may want to let your husband check his phone setting for "do not disturb setting" cos on iPhone, this feature is easy to activate unknowingly. However if he has no problem receiving calls from other callers, then this may not be the problem.

[public2]

Did you try adding a 1 to the front of the number? Shouldn't be long distance but worth the try

[krazykiwi]

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@Anonymous wrote:

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@krazykiwi wrote:

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That is certainly a handy tool Oracles have for editing!

I especially like that you stated what you edited!

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 @krazykiwi

Among other things, Oracles can edit OP's. I was hinting at you to edit the quote in your first reply. That YOU can do 🙂 (and probably Oracles)

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LOL, thanks for the second and not so subtle hint! Apparently I need that sometimes!

[Anonymous]

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@krazykiwi wrote:

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That is certainly a handy tool Oracles have for editing!

I especially like that you stated what you edited!

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Among other things, Oracles can edit OP's.

[krazykiwi]

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@ShawnC13 wrote:

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@Ranibandaru wrote:

Hello Public Mobile Team,

                     I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying  to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system.  Please help me how to over this issue.

Best Regards,

Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

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What is the message you are getting?

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That is certainly a handy tool Oracles have for editing!

I especially like that you stated what you edited!

[ShawnC13]

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@Ranibandaru wrote:

Hello Public Mobile Team,

                     I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying  to make a call to another number 647-655-**** which belongs to my husband but not able to connect it goes to voice recording system.  Please help me how to over this issue.

Best Regards,

Naga Lakshmi Rani Bandaru

Edited by ShawnC to remove complete phone number

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What is the message you are getting?

[Jarvar]

Welcome to Public Mobile @Ranibandaru

Is your husband’s number also with Public Mobile? Has it recently been transferred over?

When you say it goes to a voice recording system. Is that your voice recording or his on his phone? Have you tried calling his phone number with a different phone?

The nore details you provide, the better we can assist you.

[krazykiwi]

@Ranibandaru

Can you confirm that your texting, in/out and data if you have it is working properly?

Are you able to call any other number? What happens when he calls you? 

[krazykiwi · Accepted solution]

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@Ranibandaru wrote:

Hello Public Mobile Team,

                     I am using Public Mobile service with a number owned by me xxx-xxx-xxxx. since couple of days I am trying  to make a call to another number xxx-xxx-xxxx which belongs to my husband but not able to connect it goes to voice recording system.  Please help me how to over this issue.

Best Regards,

Naga Lakshmi Rani Bandaru

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Hi, Sorry you are having this issue.

The community is made up of customers, we are not employees but there is a lot of knowledge here and we are willing to help.

Please remove you phone numbers as anyone on the internet can read this post.