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I am current signed on 90 days plan and I am due renewal Apr. 4

fsm7268
Great Citizen / Super Citoyen

Can I switch to 30 days plan on my own or have to message mod_team? Anyone knows? thanks.

4 REPLIES 4

stonechucker
Mayor / Maire

@fsm7268, you certainly can switch on your own.

 

In self-server (myAccount), right on the first page, there is a button called "Change Plan", it's in the Account Status area.

 

Click that button, and you'll be presented with a plan selection tool.  Pick your 30 day plan, making sure you select ALL THE SERVICES on a 30 day plan you desire, and press the 'Future Date' button at the bottom.

 

That's all there is to it.  On your renewal date, you'll need to have the funds avialable... if on AutoPay, it should be no issue at all.

CS_Agent
Customer Support Agent

You're welcome fsm7268 ! 🙂

 

Cheers

 

Abdoulaye

fsm7268
Great Citizen / Super Citoyen

thanks for your quick response. I will pm you soon.

CS_Agent
Customer Support Agent

Hello fsm7268,

 

Thank you for reaching out to us.

 

In order to better assist you with your plan change, please send us a private message.

 

I am looking forward to your reply.

 

Cheers

 

Abdoulaye

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