04-25-2023 09:02 AM
04-25-2023 10:19 AM
04-25-2023 10:15 AM
Scriptblocker extensions like Ghostery can interfere with Self-Serve functions. Disable these sorts of extensions when visiting the site.
04-25-2023 09:07 AM
@ahung try again using Incognito mode on Chrome or Private browser on Safari
if still dos not work, post the screenshot of the error and we can try to help
04-25-2023 09:06 AM - edited 04-25-2023 09:11 AM
What does the error indicate?
Did you clear cache and go incognito on your browser on a laptop or desktop computer?
Try that and see if you can access your account.