How to blacklist the IMEI of stolen phone.

[MarinaS]

Hi All,

My phone was stolen today. So i replaced the SIM in my account and switched to another cell phone. Everything works fine. But I want to blacklist the IMEI of the stolen phone. How can I do that?

Thanks

[softech · Accepted solution]

@MarinaS 

to blacklist a stolen phone, please submit a ticket with CS agent:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Also,   use  the FindMy service to locate the phone and try a remote wipe

Apple: https://www.apple.com/ca/icloud/find-my/
                 (how to use: https://www.pcmag.com/how-to/find-a-lost-iphone)
Google: https://myaccount.google.com/find-your-phone
Samsung: https://findmymobile.samsung.com/
               (how to use: https://www.pcmag.com/how-to/how-to-find-a-lost-android-phone)