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How long until my plan reactivates? Changed my credit card & payment is showing on Visa

PaulCR
Great Neighbour / Super Voisin

I forgot that my credit card details changed, and missed my scheduled autopay date yesterday.

 

This morning I noticed and updated my credit card info on my account. I clicked yes to autopay. I checked my Visa, and the charge is pending there.

 

I still don't have access though, half an hour later. I'm at work right now, and need access to my phone. I'm just wondering if I can expect my line to be functional in the next few hours?

Thanks!

2 REPLIES 2

Anonymous
Not applicable

Turn off your phone and turn it on, and if you still not working , you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Good Luck

ShawnC13
Oracle
Oracle

@PaulCR wrote:

I forgot that my credit card details changed, and missed my scheduled autopay date yesterday.

 

This morning I noticed and updated my credit card info on my account. I clicked yes to autopay. I checked my Visa, and the charge is pending there.

 

I still don't have access though, half an hour later. I'm at work right now, and need access to my phone. I'm just wondering if I can expect my line to be functional in the next few hours?

Thanks!


 Try power cycle your phone if that won't bring your service back up you will need to message the miss and link for that is in my signature

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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