How do I get help with an eSIM?

[J49]

@CS_Agent Please contact me. 

[LitlLdy]

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@J49 wrote:

QR code is unsuccessful, cannot load eSIM. 

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@J49 , what was the error message you received when trying to install the eSIM?

[hTideGnow · Accepted solution]

HI @J49 

no worries, please submit ticket with CS agent and they will help

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[J49]

QR code is unsuccessful, cannot load eSIM.