How can I reach support?

[talosa]

I did try to contact chat.... wait for a few hours, down to 2 in the queue, after that again 29 people in the queue. Very annoying. Tried to submit a ticket, "Submit ticket" option greyed out, can't send the ticket. I did order a sim card online on Jan26. No updates or sim card since then. I just want my money back. 

Any suggestion.

[hairbag1]

@talosa 

it can take several days to 3 weeks for sim to arrive via Canada Post. If you want 2 day delivery, get the sim from Amazon. 

To message Customer Support, use this link...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

 Since you were not able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage