How can I get a copy of my receipt after paying my fees?

[amjad_jitan]

How can I get a copy of my receipt after paying my fees?

[CountyDownIeUk]

if you are topping up online. Before you submit the payment, hit a key and the screen will change to include taxes and a total. Then screen print the receipt. Then submit the payment. 

[BKNS27]

@amjad_jitan 

Login to account and click View Payment History>check dropdown menu (7 days, 30 days or 90 days)>change dates you wish to print>right click mouse and print.

[Meow]

You can ask for statement/invoice (multiple months) from agent.

- Use the ticketing system for a faster response time (preferred method as Ticket is assigned and easy to follow up with CSA). Click Chatbot - Ticket and type ticket, then click on Contact Us, then click on issue you inquire about. Link for creating ticket will be presented. If ticketing does not work very fist time do the below.

- Send a private message to the CSA - agent by clicking Here

In either case watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

As explained by AE_Collector:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Ac...

[esjliv]

@amjad_jitan  - copy and paste your credit card transactions and payment details from your self serve account.

There is no official option to get this yourself.

So, if you need something more statement-like you will need to ask CSA for it each time you need one.

You can contact Public Mobile Representatives customer support agents (CSA), by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent