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How can I change number

Sanfordpetitpas
Great Neighbour / Super Voisin
 
3 REPLIES 3

esjliv
Mayor / Maire

@Sanfordpetitpas - you do this yourself in your My Account, here: https://selfserve.publicmobile.ca/en/account/edit/your-account

 

Since you are new to the Community today, I am taking guess, you may have never registered for a My Account?

If you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create My Account or forgot My Account email or password link

 

HALIMACS
Mayor / Maire

@Sanfordpetitpas 


just be sure by changing number you don’t mean you want to try to capture a recently used number from another mobile provider. That would be porting a number from there to here. You can still do that under the change number function in self-serve but it’s a slightly different process.

 

Or do you just want to change your number to a different one?

softech
Mayor / Maire

@Sanfordpetitpas    you can easily change it via My Account

 

Login to My Account, go to Profile page, click Change Phone number

https://selfserve.publicmobile.ca/en/account/edit/your-accounthttps://selfserve.publicmobile.ca/en/account/edit/your-account