03-20-2023 09:08 AM
03-20-2023 09:26 AM
@Sanfordpetitpas - you do this yourself in your My Account, here: https://selfserve.publicmobile.ca/en/account/edit/your-account
Since you are new to the Community today, I am taking guess, you may have never registered for a My Account?
If you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here to: Create My Account or forgot My Account email or password link
03-20-2023 09:23 AM - edited 03-20-2023 09:24 AM
just be sure by changing number you don’t mean you want to try to capture a recently used number from another mobile provider. That would be porting a number from there to here. You can still do that under the change number function in self-serve but it’s a slightly different process.
Or do you just want to change your number to a different one?
03-20-2023 09:11 AM
@Sanfordpetitpas you can easily change it via My Account
Login to My Account, go to Profile page, click Change Phone number
https://selfserve.publicmobile.ca/en/account/edit/your-account