cancel
Showing results for 
Search instead for 
Did you mean: 

Hotspot

SierraPaterson
Great Neighbour / Super Voisin

When I go to turn on my hotspot it says I need to contact Public Mobile to allow a

403594DE-8350-4ACE-A94B-E004261E2511.png

hotspot on this account. I’ve attempted to contact them but it’s been such a pain and I’m not getting anywhere. 

4 REPLIES 4

SierraPaterson
Great Neighbour / Super Voisin

I’ve never been able to get my hotspot to work but haven’t had the time to deal with it. It’s always come up with the same error But now I need it for work. So it needs to get fixed. 

hairbag1
Mayor / Maire

@SierraPaterson 

as of yesterday, they apparently had that problem solved. Maybe not in your case.  😠

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-with-Mobile-Hotspot/td-...

Sansan
Mayor / Maire

Has it ever worked before? I know there was an issue over the weekend,  but it should be working now.

hairbag1
Mayor / Maire

@SierraPaterson 

it should just work...but use this link to message Customer Support as they request..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.