Hotspot trouble

[Kike]

Hi there. Since I started the new subscription I've been having issues with the hotspot going to my laptop. The devices connect but the laptop can not connect thru the phone to the internet. I ping the routers (phone) IP and they talk fine but for some reason the phone does not allow this conversation to go further. Phone is Pixel 6a laptop is MacBook pro. Wonder if you got any input on this. Thanks

[Phil_Adelphus]

@sdiep1   Public Mobile technical people are working on it, quite a few of us are affected

[sdiep1]

I am also unable to attain internet connection when using my Public Mobile hotspot from iPhone 14 Pro Max to my MacBook. The devices connect fine but no internet connection.

[Amped]

I did it myself this morning.  If it doesn't work, then you've likely entered a typo.

[Kike]

Nop. Not only hotspot does nothing but the regular data conexión goes kaput. 

Where did you get this from?

[Phil_Adelphus]

@Kike   There is currently a known issue with hotspots so perhaps this is your problem, see

https://productioncommunity.publicmobile.ca/t5/Announcements/Ongoing-Issues-with-Mobile-Hotspot/td-p... 

[Sansan]

It's posted that it's a known issue that they're working on. Sorry just gotta wait