Yes, Best course of action would be to contact the Moderator team and they may be able to assist. However I have done the same on my account and ended up just having to put more money and grab the addon that was needed and swollow the cost.
I put the wrong add on on my phone how can I change it
@Kimmies You need to contact the Public Mobile Team and let them know what happened. Just click on the envelope above this page and address the message to Moderator_Team.
