Help from PM Staff please!

[burkely]

Hey guys!

  Would it be possible for a staffer from PM to send a test message to this number please?

  Nobody else is in the house right now, and I can't get a hold of them either. I have the suspicion I'm having the same issues I did a couple weeks ago in terms of calls and texts. 

 If not no worries, I'll send tech support an email, just figured this may be easier rather than opening another ticket. 

Thanks!

[RossN]

@tas  hi you can contact a moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[tas]

Hi, 

I need help to reset my account. I am locked out and cant remember my security questions. I thought I saved them but I did not. I have been trying to get help for WEEKS. Can someone please help me? 

Thank you, 

Tas.

[Chaos_Scorpio]

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@Emathieu89 wrote:

How can I connect with a staff member to ask questions about an account? 

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Already answered in your thread. please do not post twice for the same thing.

[Emathieu89]

How can I connect with a staff member to ask questions about an account? 

[burkely]

@Daniel

Actually just spoke to my wife, so all is good seems like. I guess I'm just over reacting. lol I had weird issues with my service a couple weeks back. Now, when my phone goes quiet I get suspicious I guess. 

Thanks for the offer!

[Daniel · Accepted solution]

Hi @burkely,

If you send me your number in a private message I can send you a test text message.