Help! eSIM not working

[Stan1994]

I purchased a plan yesterday and the eSIM is giving me a failure every time I use a QR code, I cant get in contact with anyone and all the customer service bot leads me to is 404 error pages. How can I get public mobile to send me a physical sim card or resolve this?

[Hollister]

@Stan1994 

• you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

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