Hello. New subscriber with no data

[lorvar]

I just signed up for the 4.5gig 3G data plan, but my data doesn't work. It's on, but shows 0mb used. can't send or receive internet or pictures through text. I've restarted the phone. I have a Samsung s7 edge. Plan was activated yesterday.

Thank you

[popping]

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@Acekiller wrote:

if it doesn't work, you may need to do a factory reset on your phone. if is often the case with LG phones and some others.

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Make sure your APN settings are as follows:

Set up your APN

Name: PM

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC:

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: Leave blank

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For LG phones, no need to do factory reset.  Just do a network reset.  

Factory reset will clear everything in your phone.  After factory reset, you need to spend lots of time to setup your phone again ifyou do not have a backup. 

While network reset will not touch your settings - just the network related parameters.

[Acekiller · Accepted solution]

if it doesn't work, you may need to do a factory reset on your phone. if is often the case with LG phones and some others.

-------------------------------

Make sure your APN settings are as follows:

Set up your APN

Name: PM

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC:

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: Leave blank

[lorvar]

Thank you!

[SD08]

For data, make sure you have the correct APN settings:

https://apn-canada.gishan.net/en/apn/public-mobile