Getting a moderator to answer a message?

[Gmceachern]

Is there a trick to get a moderator to answer your questions?  I sent a message a few weeks ago.  The moderator asked me to verify my account which I did.  I haven’t heard back since.  I’ve sent a few follow up emails as the issue hasn’t been resolved and haven’t receive a response to any of my messages. 

[TMS]

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@Gmceachern wrote:

Thanks!  It’s been two weeks since I’ve heard from them 😞

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2 Weeks!!! You have more patience than me! I am sorry. I hope one responds soon.

[ShawnC13]

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@Gmceachern wrote:

Thanks!  Sent another message yesterday so fingers crossed.  🙂

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This is unreasonable if you sent a message received a message and note haven't heard back on your latest reply for 2 weeks

[Gmceachern]

Thanks!  Sent another message yesterday so fingers crossed.  🙂

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[Gmceachern]

Thanks!  It’s been two weeks since I’ve heard from them 😞

[popping]

@Gmceachern

The trick is to provide all necessary information in one private message so that moderator do not have to ask you more information.  There will be up to 48 hours delay for each additional privation message.

[TMS]

The trick is...patience. They ll get back to you!

[mimmo]

@CS_Agent are you able to add some insight into this situation?

@Gmceachern that's really the best we can do other than telling you to send another private message.