01-07-2021 01:47 PM - edited 01-05-2022 04:46 PM
Hello,
I used to have a number with Public Mobile (2019). It is inactive at moment, is there anyway I can get that specific number back? How do I proceed? I don't mind paying an extra fee for this.
Thanks!
Solved! Go to Solution.
01-14-2021 07:23 AM
I think that you can only choose the last four digits, but I also think you should ask a mod to help you out with this.
01-14-2021 03:43 AM
@beepig wrote:I went and got a new SIM card, and trying to activate it now... it keeps giving me a timeout now after I choose the number and try to go to last steps....,
Did you have any success with this? I would recommend trying a different browser, clearing cache/cookies / using private browser/incognito mode... Until your credit card has been charged, the activation has not completed so you should be able to start over after waiting an hour or so...
01-11-2021 02:29 PM - edited 01-11-2021 02:56 PM
Thanks for the information.
I went and got a new SIM card, and trying to activate it now... it keeps giving me a timeout now after I choose the number and try to go to last steps....,
Any solutions to this?
01-07-2021 01:57 PM - edited 01-07-2021 01:58 PM
@beepig At signup. When you first get option to pick a number. The system gives you a custom option to try and select the last 4 digits. Note after you sign up and if you wanted to change your number this option of trying to select last 4 digits is not possible.
You can try that route to see if it is offered to you by the last 4 digits. Otherwise you'd likely be out of luck as @Anonymous mentioned.
Once the number is gone it goes back to the old provider that the number came from to their pool.
Do note. If you are joining you need a brand new sim card (you can't use your old one). Also don't forget to use a referral code for a $10 signup bonus.
01-07-2021 01:55 PM
You can contact a moderator and ask but I also highly doubt they will be able to do that but there is no harm in asking so here is how to contact a moderator 🙂 Hope this helps
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-07-2021 01:49 PM
@beepig- There is currently no way to request a number. You can select from among a list of available numbers, but there is no mechanism to get it. I doubt that the moderators could even do that.