@Anonymous wrote:
@Cleo1 wrote:
@computergeek541 wrote:
@Cleo1 wrote:
That's not helpful
I disagree with you.
@will13am's response about blocking the e-mails so that any further messages go into your junk mail folder is appropriate.
Public Mobile doesn't e-mail customers for any reason after the initial activation. Even when you make a payment, change plans, or even with the annoucement of price changes, they don't send customers e-mail messages. And, even if they did, it could quite possibly be from a different address anyway.
So, if you block the further welcome messages, or even all future messsages from that e-mail address, you're not missing out on anything - problem solved. The other alternative is to contact the moderators here and wait a few days for a response, and then for them to potentionally forward the issue to another department and have it possibly take weeks to fix. In the meanwhile, you would keep receiving the unwanted messages.
None of what you said is true or accurate.
I have a lot of respect for a long-time member like computergeek541 but yes technically...Public Mobile will send password requests using that from address. But in fairness to him, that had been prompted by the user...not just sent out unrequested.
The rest is a valid response to the problem. Of course I'd rather ask them to stop it at the source as I suggested. 🙂
Fair enough about the password request e-mail, but that is not something that is received as the norm. I'm also uncertain as to whether it originates from the same e-mail address.
However, my statement to the OP stands. I've been a customer more than 2 years and have never received a single e-mail message from them, not even for things that they probably should.
Cleo, a couple of people have suggested sending the e-mails to your spam box. I agree that's not ideal, but it is a fix that will solve the issue immediately. And like I said, you're not missing out of anything by doing that. If you don't like the advice given or don't wish to take those steps, that's your choice.
In the end, your choices remain the same: contact the moderators and wait for them to hopefully fix the e-mail issue for you, or just block the e-mail messages/have them filtered as junkmail. I've said my piece and wish you the best.
