10-09-2025 11:45 AM - last edited on 10-09-2025 02:53 PM by computergeek541
Hi my friend is trying to subscribe and is having trouble
10-09-2025 12:39 PM
@James2868
We are all members like you but did she create an account and activate her SIM/eSIM on the PM app on her phone?
10-09-2025 12:10 PM
@James2868 wrote:Can you contact her?
Can you contact her?
Unfortunately, she needs to contact customer service agent herself. She needs to make a community ID like yourself and private message CS_Agent.
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-09-2025 11:53 AM
10-09-2025 11:52 AM
One sec
10-09-2025 11:50 AM
What is th error? Did they download the Public Mobile App to their phone and followed the steps to subscribe?
