Friend lost SIM while travelling

[killycore]

Hi PM,

I’ve got a friend who lost his SIM while traveling outside of NA. He’s back now but also doesn’t remember which email he used to sign up. If I were to provide his phone number to CS can they send an E-SIM directly to his email?

Thank you for the help. 🙂

[BKNS27]

@killycore 

He has to contact a CS_Agent by dm:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

He need to have all his credentials ready when an agent dm back.