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Free up number

josesphsanzsole
Great Neighbour / Super Voisin

Hi,

 

I have 2 public accounts. My second number does not have a registered email but when I try to register it says it may have already been activated. I need some help.

2 REPLIES 2

will13am
Oracle
Oracle

@josesphsanzsole, if you already have an activated service but want to create an online account for the number, use this link.  Click on create account.  Make sure to use a different email address than your first account.  Email alias is acceptable.

 

https://selfserve.publicmobile.ca/

ShawnC13
Oracle
Oracle

@josesphsanzsole wrote:

Hi,

 

I have 2 public accounts. My second number does not have a registered email but when I try to register it says it may have already been activated. I need some help.


Not quite sure what you are saying here as every PM number needs an email associated with it.  Did you activate your SIMs in a retail location?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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