Free eSim!

[SoggyCereal]

I know it's supposed to be a "free" eSim but, when I go to get it on my new phone that is compatible with it I have to pay for the eSim it says. Am I missing something here????

[computergeek541]

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@golfball wrote:

I believe you only get one free eSIM when initially activating. But you can ask customer service to reimburse the charge.

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Replacement eSIMs are also free when a customer is siwtching devices dependent on a few conditions such as the freqency of the requests.  Also, the eSIM is not always free with new account activation.

[golfball]

I believe you only get one free eSIM when initially activating. But you can ask customer service to reimburse the charge.