Free add on data missing

[Jackhyf63]

Can I ask someone about free add on data?from 2021 Christmas time usually everyone get free 2GB data also and 2022, If I don’t finish my 2GB in the end of 2022, the public mobile will delete the rest of data from my account?thanks

[computergeek541]

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@PMDroid wrote:

Do we get free 2GB Data and 500 mins of calling this year also ?

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Nothing has been announced nor advertised.

[PMDroid]

Do we get free 2GB Data and 500 mins of calling this year also ?

[BKNS27]

@Jackhyf63 

The More is Merrier promo will roll over to the next month.

This will be deducted once your normal month data is used up.

[will13am · Accepted solution]

@Jackhyf63 , add-on data when fully consumed will disappear from the account.  I suggest using incognito mode to view the online account to make sure that fresh data is being viewed.  If a data or calling add-on is no longer visible then it has been totally consumed.  

[hTideGnow]

HI @Jackhyf63   the addon has no expiry day. They are there until all used up

Please login My Account again using Incognito/Private/Secret browser mode and check again.  You should see at least 2 line about 2GB data.  If you only see one line, then one of them is used up already