04-23-2023 05:36 PM
My wife referred me to Public Mobile, I bought a sim card but I forgot to enter my wife’s referral code while I was activating it.
04-23-2023 05:40 PM
@Majiddehghan no worry, if it is an honest mistake, PM support likely able to help Please open a single ticket for yourself and your wife to add the referral bonus back:
1. Please open ticket via Chatbot (requires access to My Account): click this Chatbot Ticket Link
Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question. Finally use My Account login or 4 digits PIN to validate.
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there