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ForgotPassword/OldPasswordNotValidContactAdmin

Jason123
Great Neighbour / Super Voisin

I have been trying to change my password for about 2 days now. Every time i enter and confirm my email account i get the message

"ForgotPassword/OldPasswordNotValidContactAdmin "

what do i do to fix this?

6 REPLIES 6

sulagok
Model Citizen / Citoyen Modèle

Thanks for the correction @GinYVR 

@sulagokThey will just send the OP a verification link, which the user can get verified either email or text. No need to send unnecessary information.

sulagok
Model Citizen / Citoyen Modèle

I guess you will need to contact the moderators with your numberand the 4 digit numberfor the password reset.

Jason123
Great Neighbour / Super Voisin

i did , 6 hrs ago

GinYVR
Mayor / Maire

@Jason123 You need to contact the Moderators via this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Expect them to get back to you up to 48 hours.

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