Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST) You can find information regarding the moderator team by following this link.
@timwong919 That function is currently broken. You will need to send a private message to the Moderator_Team and they will get in touch with you shortly.
If I do need Moderator assistance, what information should I provide?
Once the Community Moderator has responded to your private message, they will provide you with a secure validation link so they can authenticate your account information
In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
What are the Contact Support’s hours of operation? Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)
____________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, Start a Chat to Create a Ticket OR visit the Get Help page.
