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Forget pin number

Yuzhexue101
Good Citizen / Bon Citoyen
Is there a way that I can recover or reset my PIN number?
6 REPLIES 6

Yuzhexue101
Good Citizen / Bon Citoyen

Send private message to the moderator_team and had them reset the PIN number for me.

What was the solution @Yuzhexue101 ?

Yuzhexue101
Good Citizen / Bon Citoyen

Done that, solved it.  Thank you.

popping
Retired Oracle / Oracle Retraité

@NDesai wrote:

@Yuzhexue101  PIN number is usually sent as a text when you activate. So search through your texts and see if you got your PIN from 611. If not, only moderator team can reset it.


@NDesai Great solution without needing moderator.  

@Yuzhexue101 PM sent you a text message with your PIN number right after activation.  If you, like me, and do not delete anything from your phone, look for text message sent from 611.  Good luck.

NDesai
Oracle
Oracle

@Yuzhexue101  PIN number is usually sent as a text when you activate. So search through your texts and see if you got your PIN from 611. If not, only moderator team can reset it.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

popping
Retired Oracle / Oracle Retraité

@Yuzhexue101 wrote:
Is there a way that I can recover or reset my PIN number?

You need to send a private message to moderator to get or reset your account PIN.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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