Fix the website

[pmhead]

Cannot pay. Continually get the don't panic message. Have to wait for moderator to answer. They don't. So frustrating. This will be the reason I move from PM

[srlawren]

@pmhead did you ever look at the private message that @MarieHelene_L sent you?

[pmhead]

yes I tried other brousers.

In this day and age a website should be seamless especially on a business that wants to be online only.  Its not a matter of clearing cache's or changing browsers its a crappy website.

Even if I am lazy, stupid and mean the website should work without a lot of stress. 

An instruction page or faq's that is accessable.  A logout button. 

Anyway problem addressed after we tried to phone long distance and were prompted to pay.  From what account I am not sure but it is good for another three months.  argh

[MarieHelene_L]

Hey @pmhead

I have replied to your private message about an hour ago. Please view your inbox so I can help you and look further into this 

Marie

[CaNuCk07]

Best way to pay bills is to setup autopay, and then you get a discount too! can't go wrong.

[NDesai]

Have you tried using another browser or using private/incognito browsing mode?

[stonechucker]

Well they are constaantly working to improve the websites.  As for your issue, it's been posted in the wrong forum.

[pmhead]

Directly. The frustration is the website. Trying to pay bills. Getting frozen. The website is inefficient 

[mimmo]

How long and how do you contact the mods?  I find they are usually pretty good a getting back to people when they are online.