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Error when using Messenger

WardJ
Great Neighbour / Super Voisin

Anybody know what "public Mobile error 4: http failure" is, unable to send or receive pictures in Google messages?

I have tried other message programs same problem.

Phone is a OnePlus Nord n20

thanks Ward

3 REPLIES 3

@WardJ Can you post screenshots of your APN settings? Sometimes a second look can find the error. It is very hard to believe that the issue is with the SIM card or the phone. PM includes MMS on all plans so they can't disable on your line. 

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WardJ
Great Neighbour / Super Voisin

Thanks have tried all this and still not working. customer service says its a problem with messenger. yet i have tried 4 different messenger apps still not working. My wife phone does not have this problem so thinking either its the sim card or the phone.

NDesai
Oracle
Oracle

@WardJ For MMS related issues, please check your APN network settings. Also, make sure you have data connection turned on. 

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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