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Error Code: M.8702

Person100
Great Neighbour / Super Voisin

Signed up, received this

 

Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account. Check the Community for a response from an agent.

Click here to submit a ticket to an agent.

Error Code: M.8702

5 REPLIES 5

@mmhelp  and @DomSantiago 

it seems to be a very common error today.  Have you send the ticket to PM support yet? They will reply within an hour after you message them

DomSantiago
Great Neighbour / Super Voisin

im getting Error Code: M.8702 Oops! Looks like something went wrong when we tried to create your account! Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account.

mmhelp
Great Neighbour / Super Voisin

I got the same

 

slusagm
Mayor / Maire

@Person100 and the service does not work?

Ask PM to check.  Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen       

 

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Handy1
Mayor / Maire

@Person100 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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