@Matthewj77
Try putting public mobile in the search bar of all of your possible emails to see if any emails from public mobile pop up or your welcome email from pm. Then you can try that email when you try to log in.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin#.
