‎05-09-2017 01:24 PM - edited ‎01-05-2022 02:03 AM
I tried calling 1-800-661-8683 and it says the services not provided with public mobile. I did order the LD addon.
What should I do?
‎05-10-2017 02:35 AM - edited ‎05-10-2017 02:35 AM
@NDesai not to worry, I voted, with over an hour to spare! For all the good it did (the candidate I voted for did not win--oh well, maybe next time eh?).
EDIT: I hope your feet feel rested and better soon 😄
‎05-10-2017 02:03 AM
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‎05-09-2017 04:45 PM
@604jimmy I'd recommend you private message one of the community moderators to look into this for you in case there's something amiss in your account. There will be two links at the bottom of this reply, and they contain info on how to located and private message a community moderator. Be sure to include your own phone number, this number that you're trying to call, and the message that you hear as you noted above.
‎05-09-2017 04:27 PM
I tried calling again. And it still didn't work.
I got the message:
'Sorry Talk is not included in your current plan'
I have provice wide calling. And the LD addon
‎05-09-2017 03:53 PM
@604jimmy dumb question so bear with me: do you have a plan that includes at least province-wide calling? Long distance minutes don't work if you don't have talk in your plan, they are only to augment a talk plan.
‎05-09-2017 02:45 PM
@604jimmy, I am in Victoria and just called the number with no issue. Anything I can help you with? Are you looking for a polling station or just looking for general information. will their website help you
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
‎05-09-2017 01:41 PM
@604jimmyI'm in BC and I just called it just out of curiousity. It worked for me... I hung up when the automated voice said "your call is being transferred"
Why do you need to call the number? Are you trying to figure out where your polling station is?
‎05-09-2017 01:34 PM - edited ‎05-09-2017 01:37 PM