08-31-2018 01:33 PM - edited 01-05-2022 05:33 AM
Why do you keep billing me one day earlier each month??? I have went from the 5th to the 4th and now the 3rd???
01-31-2019 07:45 PM
@karmalodro2019That's what happened with my 2 plans, changed due date from Feb 3 to Feb 1, they told me its 30 days plan.
01-19-2019 09:14 AM
01-19-2019 08:56 AM
plans are for 30 days sometimes 31
01-15-2019 02:15 AM
@karmalodro2019 wrote:Why does Public Mobile keep changing my due date. I looked in the community and I'm not the only one this has happened to? WHAT'S THE DEAL WITH THIS SEEMINGLY BELOW BOARD
CHANGE PLEASE???? NOT IMPRESSED AT ALL
@karmalodro2019 did you bother reading the thread? The answer was given at least 3 times in ti already:
@Anonymous wrote:It's 30 days. Not a month.
@Shutdown wrote:Some months are 31 days not always 30 days.
@srlawren wrote:
In all seriousness: the date is supposed to change, since as already noted, plans here are thirty days, not one calendar month. This is normal.
Your plan is THIRTY DAYS long. Not one month. December had 31 days in it, meaning your January renewal date is one day sooner than December's. January has 31 days in it, so in February, your renewal date will come one day sooner in February than it did in January. February this year has 28 days, so your March renewal date will be two days later than your February renewal date. March has 31 days, so your April renewal date will be 1 day sooner than in March. April has 30 days, so your May renewal date will be the same as your April date. May has 31 days, so June's renewal will be one day sooner than May. And so on.
01-14-2019 09:42 PM
@karmalodro2019 wrote:Why does Public Mobile keep changing my due date. I looked in the community and I'm not the only one this has happened to? WHAT'S THE DEAL WITH THIS SEEMINGLY BELOW BOARD
CHANGE PLEASE???? NOT IMPRESSED AT ALL
Its a 30 day cycle not a monthly cycle so the date will change from time to time.
01-14-2019 09:39 PM
Why does Public Mobile keep changing my due date. I looked in the community and I'm not the only one this has happened to? WHAT'S THE DEAL WITH THIS SEEMINGLY BELOW BOARD
CHANGE PLEASE???? NOT IMPRESSED AT ALL
08-31-2018 02:19 PM
@srlawren, on a 90-day cycle, if the period includes the 28-day month of February, the date starting the cycle, and the next renewal date are the same.
Dang it for leap years!
08-31-2018 02:13 PM
@kathyd if you think that's zany, wait till February!
In all seriousness: the date is supposed to change, since as already noted, plans here are thirty days, not one calendar month. This is normal.
08-31-2018 01:47 PM
Some months are 31 days not always 30 days.
08-31-2018 01:37 PM
@kathyd wrote:Why do you keep billing me one day earlier each month??? I have went from the 5th to the 4th and now the 3rd???
It's 30 days. Not a month.