Double charge

[Bev22]

I’ve been charged double on my debit account. Anyone else have this issue? How do I get one charge refunded?

[Bev22]

If a refund is not possible, can you suspend the charge for next month instead without service interruption? 

[Bev22]

Is there any way you can actually help?

[Bev22]

There’s only one charge showing in my PM account, however there are two charges in my bank account. 

[Bev22]

I’ve only ever had one account and the charge isn’t pending. 

[NDesai]

@Bev22 That is very rare. Are you sure you don't have any other PM account that has the same card added? Do you see double charged in your payment history when you log in to your account?